How long does the equipment fitting take?
In general each person takes about 10-15 minutes to fit with gear. We aim to get people in and out as quickly as possible, but we don't ever want to sacrifice quick turn around time for your comfort & safety.
If you're crunched for time, here are a few tips:
- Reserve at least 48 hours in advance.
- Avoid PEAK pickup times. 8 - 9:30am & 4-6pm are typically our busiest times. Remember, you can always pick up your rentals the day before your reservation any time after 1PM.
- Be aware of busy seasons. If you are planning to come to Winter Park over the winter holiday, president's day weekend, or spring break then be prepared for the possibility of a little wait.
How do you know what equipment I need?
Our expert technicians take into account all the information you provide us in advance. We also measure your foot & speak with you about your experience level before fitting you with ski gear.
What if I need my equipment adjusted?
We don’t ever want you to be uncomfortable. Give us a call at 970.726.2868 and we will send a technician to the slopes to make any adjustments, or we can meet you at your lodging.
When do I return the equipment?
All equipment is due back by shop closing on your last day of renting. Want to extend your rental? No problem, just give us a call & let us know--we can settle up when you return. ***During sold out time periods we cannot extend rentals.
Do you have rental packages?
You bet! Check out our package description pages for detailed information & pricing on all of our ski & snowboard rental packages.
Do you rent helmets and clothing?
Yes, and yes! Shouldn’t everyone wear a helmet and have proper clothing? You can add a helmet to any rental or rent one on it's own. We also rent winter coats and pants for all sizes. Clothing may not be booked in advance.
What if I have my own boots?
Not a problem, and you will save a few bucks a day off the package price. Be sure to select a “ski only” package. (Please note that we will need to inspect your boots to make sure they are compatible with our bindings)
What does the damage waiver cover?
The damage waiver is optional and covers damage to the equipment caused by normal wear and tear. It does NOT cover negligence, theft or loss. The damage waiver can be selected at time of booking.